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Transportation Dial-a-Ride Program

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Cromwell Senior Center Transportation Service
Helpful hints to help us serve you better

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We provide various transportation services for senior Cromwell residents, including dial-a-ride, shopping routes, transportation to senior center programs, and outtrips,  Our transportation service is a first come, first serve service, so call as soon as you know what your needs may be.   In order to help us serve you better, the following tips may be useful.4

1.  Our transportation priority is medical appointments.  Transportation for Medical appointments may be requested up to six weeks before the appointment.  We transport for both local and out-of-district appointments.  We consider local appointments to be Cromwell, Middletown, and Rocky Hill.  Out-of-district appointments could include Hartford, West Hartford, New Britain, Meriden, Middlefield, Wallingford, or Uconn Medical Center in Farmington.  These out-of-district appointments must be made at least two weeks ahead of time, and can be done only if our appointment schedule allows.

62.  Any other appointments such as Beauty, Banking, or Personal Errands must be local appointments only, and should be made no earlier than one week before the appointment. 

3.  Requests for transportation to Senior Center programs, Outtrips, or for our twice weekly grocery shopping route, must be made at least 24 hours in advance.

4.  When using our transportation service, please be aware we may have to pick you up as early as 45 minutes before your appointment time. You may be asked to be ready even earlier if our schedule is busy.  Our service is a curb-to-curb service, so your should be ready and looking for our vehicles.  We have a few different vehicles but all are marked as belonging to the Town of Cromwell.  8

5. When you are ready to come home from your appointment, you should call the driver cell # for a return ride, please leave a message if you get their voicemail giving your name, location and time of call and that you are ready for your return ride home.  The driver will get to you as soon as possible, however, please be aware that sometimes due to our busy schedule, you may have to wait a bit. 

6.  The phone number to call for all transportation rides is 632-3451 or 632-3447.